About: The Video Preview Player lets users monitor video streams directly within the Portal, either from the Monitoring page, the Bookings page or the Distribution Groups detail page.
Overview
The Video Preview Player feature in the Portal allows users to quickly monitor their video streams through an integrated player. Users can access the player either from the Monitoring page by clicking the Video Player button, which opens a modal with the channel’s video, or directly from the Bookings page within the Booking Details modal, where the player appears on the right-hand side.
Video Player Functionalities
The Video Preview Player offers a range of controls and display options to enhance the monitoring experience:
- Play/Pause the video
- Toggle audio on or off
- See and change the current audio channel
- Amount of available audio channels
- Start/Stop video
- Show closed captions for accessibility
- Start Picture-in-Picture mode for multitasking
- View the video in fullscreen
- Audio levels for the current stream
Audio Channel selection
Use the Audio selection area to view and choose from the stream's available audio channels. The audio meters will update automatically when you switch between Stereo and Surround sound.
To switch audio channels, click the current channel type (Stereo or Surround) and select a new option from the dropdown menu.
How to Access the Video Preview Player
1. On the Monitoring Page
- Navigate to the Monitoring page.
- Click on the Video Player button for the desired channel.
- A modal window will open, displaying the video player for that channel.
2. On the Bookings Page
- Go to the Bookings page.
- Open a specific booking by clicking on it.
- In the Booking Details modal, the Video Player will appear on the right-hand side, allowing you to preview the stream directly.
3. On the Distribution Groups
In Distribution Groups you are able to use a multi-view preview player to see multiple sources at the same time.
- Go to Distribution Groups under the Bookings Page.
- Open a specific Group by clicking on it.
- In the Distribution Group Details modal, click on Video Preview to see the multi-view preview player.
Status Messages
In some scenarios, the video preview may not be available due to the following reasons:
| Scenario | Message |
Preview is not running |
Click the Play button to start the video. |
Connection/Server Issues |
Unable to connect to video preview. Please try again later. |
Resource limit reached |
Video preview unavailable due to resource limits. |
Access/Permission Issues |
Video preview is not available or you don't have permission to view it. |
If the video preview is unavailable, users may need to check stream status, permissions, or consult support for further troubleshooting.