About
About: Maintenance Notifications ensure the right people at your organization are automatically notified whenever LTN schedules maintenance that affects your service.
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Overview
When maintenance is scheduled on any part of your setup, LTN identifies the linked contacts for the affected infrastructure and notifies them automatically.
How It Works
- Contacts are linked to your infrastructure. LTN ties each part of your setup to the contacts responsible for it, so notifications reach the right people for whatever's actually affected.
- Only opted-in users are notified. A "Maintenance Notifications" checkbox in each user's profile controls this. Account Admins are opted in by default and can also opt in other users on their team.
Enable for yourself
- Go to your Profile Settings.
- Check "Maintenance Notifications" to start receiving alerts for infrastructure you're linked to (uncheck to stop).
- Click "Submit" to save your changes.
Hint: This only affects you. An Account Admin can also enable it for you.
Enable for other users (Account Admins only)
As an Account Admin, you can also manage this setting on behalf of anyone on your team.
- On the Account Admin / Users page, find the user, click the more menu next to their row, and select Modify to open their profile.
- Check or uncheck "Maintenance Notifications" at the bottom of the Contact section on the profile.
Hint: Account Admins are opted in by default. Everyone else needs the checkbox enabled, either by themselves or by an Account Admin.
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