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Manual system restart

LTN Global
Updated

About: You can manually restart your Schedule system via the UI.

You need to have admin rights to execute the restart. The restart button will also be visible for other user types - but execution of the restart will only be possible for admins. 

During the restart process, the system will temporarily be not available for a time of up to 3 minutes. Publishing will be stopped for the restart process and resumed automatically after the restart has been finished.

v9.8+.png

Restart option in the maintenance menu

The restart option can be found in the maintenance menu (1), directly beside the version number in the Schedule footer.

Restart Schedule - 1.png

Hint: Even though all users see the maintenance menu, you need to be logged in as an admin user to be able to restart the system.

Start the restart

To start the restart:

  1. Click on "Restart system" in the maintenance menu.

Restart Schedule - 2.png

 

In the appearing dialog:

  1. Press "Restart now" to start the system restart.

Restart Schedule - 3.png

 

The system will become unavailable and you will see the restart screen with:

  1. A progress bar including a timer that shows the time since the start of the restart.
  2. A link to the LTN support where you can submit a support ticket in case the restart takes longer than 3 minutes.

Restart Schedule - 4.png

 

When the restart has finished the UI will return to the login screen.

 

 

 

 

How to continue?

→ Learn how to change a user role to admin to enable restart execution.

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